Shadhahvar

yes

Just don't let them lick you after...

I'm a former employee myself and I have to say that the idea of 'hustle' is still alive and well, it's just very dependent on location. The owner of my store had two locations. The one I worked at was amazing. Spotless and fast. The GM used to come out of the office after each meal and read us our drive through times for each hour, ask for reasons why some were less than others, offer suggestions to improve, etc.

The managers were always posted in the runner spot just as you describe. They bagged for both counter and drive through, communicated with the kitchen, handled discounts and complaints, fixed things, etc.

We took a lot of pride in keeping that place running well. In contrast, the other location was newer but filthy, slow and filled with bad attitude. It came down to how the employees felt about their job, which was directly influenced by how their managers looked at running the place.

It's impossible to make everyone happy in every single way and you've done a fairly good job balancing it imo.

I happen to love the villains the most, but maybe /u/mxcn3 is referring to the fact that there hasn't been as much development on the part of the protagonists in later books?

I always wished there was more for them but I also understand that it has to be really difficult to constantly trump yourself. And it would seem fake to try and push that.

Using Drizzt as an example, his change from naive youth, to mindless survivor, to warrior for good is something that would be really difficult to beat without sounding unbelievable.