Segphalt

This might sound insensitive and I don't mean it as a joke but seriously without offence.

What is the point? Isn't the idea of a funeral so that the people that knew the person could get some sense of closure? If the person has no one why do this?

I never bought from them explicitly because of the buyer protection nonsense. "If I have to pay you extra to not get scammed then you are doing it wrong."