ScotchMalone

Focus on function over form would be important. Framework is making some pretty good looking laptops that are highly repairable. Also marketing seems to heavily distort people's perception of tech that's aesthetically pleasing

Absolutely love the work y'all have been doing in this space. I work in the commercial AV field and I hate how I'm limited to just being able to say "yep you're right that thing is broken" with no real ability to go deeper and diagnose the problem.

I know Louis has made a strong case against specifically Apple's authorized repair program and how sketchy it is, but I can understand companies especially those that are enterprise facing wanting to maintain a standard of quality.

So my question is what would you want to see as a fair system that allows for companies to ensure good quality repair technicians are doing the work while at the same time allowing for end users proper ownership of their stuff?

I agree with that and I think the insane cost of repairs by manufacturers hits harder to individuals than it does to a business.

Do you think we need to focus on individuals pushing this or could the movement be forwarded more effectively by getting businesses to push back from the enterprise side of things?

Thanks for the answer Louis!

I definitely agree with your points and would rather have the opportunity to learn how to fix more things and let my work speak for itself. In my experience learning to be a skilled troubleshooter is the most important part. There are lots of times I know exactly what needs replaced but am not able to do anything about it.

Another question for you, have you considered a class on how to read schematics? I'm alright at it and mostly self taught but that seems to be a major hole in the market if we can get companies to start supplying that type of information