Hi Andy - thanks for coming in... Team Essential - thanks to you too. I was on the fence until the latest camera and patch releases. Please understand how important it is for your customers that you guys live up to your promises i.e. delivering useful bug fixes and timely updates. To that effect, how can we participate in a support feedback loop? How can we send bugs and enhancement requests directly to the team and feel like we are part of the product improvement process? Thanks!
Rootdude40 karma
Feedback loop
Hi Andy - thanks for coming in... Team Essential - thanks to you too. I was on the fence until the latest camera and patch releases. Please understand how important it is for your customers that you guys live up to your promises i.e. delivering useful bug fixes and timely updates. To that effect, how can we participate in a support feedback loop? How can we send bugs and enhancement requests directly to the team and feel like we are part of the product improvement process? Thanks!
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