Pink_Grapefruit

What is the best way for me to lower my ever rising cable/internet bill?

I've called before (acted politely) and have had a negative experience and was stonewalled with any sort of promotions, discounts, etc. I live in Seattle and got the vibe that Comcast knows it's one of the few and "best" options in the area so they aren't willing to deal.

I even tried to play the card that I'd like to cancel my service and got the exact opposite reaction to the video that is going around. The rep basically said okay and was willing to disconnect me on the spot.

I do. I'd like to avoid that if possible just because it's an added hassle to return equipment, sign up again, etc.

Do you have any tips, aside from being cordial, to get a promo or lower rate? I've been told multiple times there is nothing better than what I have but I'm paying $135/mo. for expanded cable and 25mbps internet (even though I only get 10mbps). Seems a bit steep.