PamBeeslysTits

That'll be 3 Octobers please

Same here, already know what I want, or have it narrowed down to 2-3 devices, just want to see in person without having to nod along for 10 minutes. However, I've found that when they say, "Hi, welcome to xxx, what can I help you find/what brings you in today", just saying "Oh, we're just looking around, thank you" usually gets them to respond "Oh, okay, let me know if you need any help" and leave me alone. If they persist, i just rephrase that til they figure it out.

wtf is nerdcore?

Atts just says 'device access charge' from what I remember it doesn't change if you have a phone or tablet

This is an ATT example, but may apply to other carriers.

I hate the language of 'device access charge'. It's complete shit.

For instance, suppose I bring my own device - a Nexus 6 smartphone (which, btw, why did I have to explain to the chat rep that a Nexus 6 is a smartphone made by Motorola/Google, how did they not know this already). I can't use it with a prepaid plan, so those are off the table. So, the only other option is the Mobile Share Value plan (and as a single dude, idgaf about sharing my data). Here's how the price breaks down for 2GB UT&T plan:

2GB Unlimited Talk & Text plan: 30/month
Device Access Charge: 25/month
Total Charges: 55/month

So, I can have a plan, but I am unable to use it unless I pay 25/mo for access to it, which makes no sense. What they are saying is the plan costs 30 + 25 * number of devices, which is essentially fine. However, it's a bullshit way to market their plans as cheaper than they actually are, because there is no way to pay 30 and use the plan. What it should really say (like it did back in the days of add-a-line) is '55/month for the plan and the first device, plus 25/month for each additional device'. That removes the 'device access charge' wording for the first device, since that almost implies that you could access it without paying the access charge. Maybe I'm just being nitpicky, but the language that they use irks me. If they would just change the language, I may have switched to ATT instead of opting to give Fi a try.

TLDR - my 2 questions:

Why did I have to explain to the chat rep that a Nexus 6 is a smartphone made by Motorola/Google, how did they not know this already?

and

Have you had other customers say anything about the wording of the MSV plans or complain that they had to pay an access charge to use something they were already paying for (esp when you only have 1 phone)?