Nawti

Here are a few:

1. Did you ever deal with cases where you thought the person deserved whatever they were getting? If so, why?
2. Were there any cases where someone's case was thrown out (i.e., they were given more time/leniency)? What would cause that?
3. How much debt are we talking? What was the most common amount? What were the largest/smallest amounts you can remember?
4. Do you feel like the people doing this were mostly just doing their own job or was it more like what you'd say in a movie where they were purely self-interested, openly horrible people? Did the type of person change as you moved up the management chain?
5. It looks like you're against this practice now; what would you suggest as a better way to handle debt, credit, etc?