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MyFreakingAltAcct65 karma

HI! I'm a lifer, a "nexus guy", and I've been waiting for a thread like this for ages.

I've been banned from many Google Services for over a year for violating a TOS clause that wasn't in place at the time, but that conflicted with Wallet's TOS thereafter. This has left me heartbroken since, and I've fought it for hundreds of house, with written appeals, etc.

There have been MANY similar posts here that go unanswered, and users have no avenue for support for violating these terms. Wallet's teams that deal with these things aren't consumer facing, and it's above the call center's authority.

Facing what seems to be a lifetime ban is incredibly intense, and while it's slightly on topic, the policy office is the next place to turn. Users like me are looking for someone to speak with to try to resolve these issues in time. Can I get in touch with someone in your office about these issues?

See this thread: https://www.reddit.com/r/google/comments/2zfjm9/dear_google_employees_with_the_blocked_wallet/

MyFreakingAltAcct16 karma

I sent both a PM, but am waiting to hear back. I wouldn't expect it to be a ten minute process if I do make progress. It's been a 14 month battle now.

MyFreakingAltAcct3 karma

I've heard of these. Someone who was banned jumps on a google apps account spreadsheet to collaborate with a few folks or something like that and boom.