Multicorn

"Thank you for calling customer service, this is Steve!"

"We understand you were told you would be paying $35/mo, Craig. That isn't an offer I have in front of me so I don't know where they got that information from. I'll tell ya what, Craig, I'm prepared to offer you a one time customer loyalty discount of $5, bringing your bill down to $78.47. Doesn't that sound nice, Craig?"

But now you can get unlimited Facebook for only $12/mo extra!

/s ;_;

He has a sense of humor! :-)

OP delivers!

Also - do you deliver?