Kvetta

Hello neighbor also! :)

Hey Alex, good to see your AMA again. :)

Just curious, I see you've made a few mentions of your inability to pick up on body language. Can you elaborate on that?

That's both sad and awesome. Sad in the way that you don't have the ability to see those details, but awesome that you've learned to overcome them.

You're an amazing person. Thank you for answering my questions. :D

I'm not sure if this has been asked, but when someone calls in and they're completely panicked, what are some techniques that you've found that helps to calm them down?

Have you yourself ever panicked as a result of someone else panicking on the phone?

I can imagine so. I've had to call 911 before for drunk drivers and car accidents. I've always been able to kind of keep my cool depending on the severity of the accident. But every dispatcher I've always talked to has been cool and calm. It's nice to have someone "help the helpers."