Keegan-

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What is the process for refurbishing customers' old shoes? Which materials stay the same and which are replaced? How much does it cost? Thanks

It is uncommon to see a successful shoe company that makes their shoes in the U.S. Why do so many companies like Nike, Adidas, Reebok, etc have their shoes assembled elsewhere and how does this affect the cost and quality of these shoes? Do you think your business would be more be successful if its labor was outsourced to countries outside the U.S?