Highest Rated Comments


DorianGraysPassport1369 karma

This is the best question thus far. I never straight up lie, but I eloquently repackage the nuances of the clients' accomplishments to make them sound more prestigious. Across the document, I'll remove weak action verbs that imply subordination like "Assisted manager with XYZ project" I would change it to "Liaised closely with leadership team to accomplish XYZ"

I've noticed that male clients never hesitate when I embellish their achievements, and some of the women take pause and ask request that I scale back on sentences that trigger impostor syndrome.

DorianGraysPassport416 karma

For clients in the United States, I keep the document at 1 page no matter what. I focus on experiences and skills that are relevant to the positions the client is applying for. LinkedIn has no min/max length so I use that and the cover letter in tandem to clarify the timeline of the career if it is opaque on the resume.

DorianGraysPassport358 karma

I have had many clients come to me with this exact profile and imagined obstacle. Below I am copypasting some content you can use as a model when you next update your resume.

----

ABOUT SECTION: A goal-oriented and versatile problem-solver with vast experience providing impeccable customer service in the hospitality sector. Seeking the next professional challenge in a role that utilizes creativity, interpersonal skills, and community-building towards meaningful impact.

SKILLS SECTION:

Interpersonal: Public Speaking | Adaptability | Cross-Cultural Communication | Community Building | Customer Service | Conflict Resolution

Expertise: Social Media Strategy | Creative Problem Solving | Event Planning | Content Creation | SEO Keyword Research | Editing | SEO Writing | Podcasting & Radio | Audience Engagement | CRM Platforms | Adobe Creative Suite | MS Office | Photography | Social Media Analytics | Academic Research & Writing

Restaurant Group 1

Server |NOVEMBER 2018 - PRESENT. LOCATION

-Providing impeccable customer service to visitors and patrons of an esteemed establishment specializing in XXXX cuisine.

-Working harmoniously alongside a team of seven servers and two chefs to ensure customer satisfaction in a fast-paced restaurant environment.

-Utilizing knowledge of French and local wines and precise salesmanship to routinely win accolades for surpassing drink sales goals.

Restaurant Name Server 201X - 201X. LOCATION

-Served artisanal beer to guests and patrons of a massive brewery and beer hall with a capacity of 1000+ people.

-Helped patrons navigate the nuances of a menu consisting of authentic German cuisine and shared knowledge of the beers produced on-location.

DorianGraysPassport351 karma

Use a sleek and minimalist template with Montserrat font. I use the "clear" and "prestige" templates from Resumonk. Structure it in this order from top to bottom:

1: Name, contact info, location. 2. Self-assigned title "Multilingual Customer Service Professional" 3. A brief summary of who you are what you are looking for. 4. Your skills (Languages, Interpersonal, Expertise) 5. Your experience. (Start each bullet with an action verb but be sure that the first bullet also gives context about what the company does: "Overseeing all processes within the Lisbon office of a global engineering consulting firm.") 6. Education 7. Projects or Publications if you're in academia. (Optional) 8. Volunteering (Optional)

In certain places like the United States this needs to be condensed to a page but in other places it can be longer. Some countries expect to see a picture.

DorianGraysPassport340 karma

Take online classes in subjects that interest you that grant skills you can use to advance the interests of your next employer. Things like how to manage a CRM platform, conduct SEO keyword research, InDesign etc. Alongside this, volunteer within a local grassroots organization over a prolonged period. This will help you meet more people who can help you, and the longer you volunteer, the more responsibilities you will have, and the more credibility you will gain. Eventually you'll gain project management skills without even realizing it.