Hey, thank you for doing this AMA. I used to be a 111 call handler back in 2013 when it first launched in my county.
I guess my question would be, how has the role of the Clinical Advisor changed since you first started, if at all?
I'm hoping they have been allowed more input into the patient dispositions should the 111 handler not feel comfortable with what the Pathways system has provided.
CousinBleh1 karma
Hey, thank you for doing this AMA. I used to be a 111 call handler back in 2013 when it first launched in my county.
I guess my question would be, how has the role of the Clinical Advisor changed since you first started, if at all?
I'm hoping they have been allowed more input into the patient dispositions should the 111 handler not feel comfortable with what the Pathways system has provided.
Good luck and take care.
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