I worked in marketing for a luxury 1,200-room hotel in San Francisco. This was a long time ago with RM was just coming into vogue. I know that we used to have a way to check the no-show history on specific conventions and then book accordingly. Also, I know that 24 hours in advance, all reservation/revenue decisions passed from the reservations manager to the front office manager.
ChuckinTucson5 karma
I worked in marketing for a luxury 1,200-room hotel in San Francisco. This was a long time ago with RM was just coming into vogue. I know that we used to have a way to check the no-show history on specific conventions and then book accordingly. Also, I know that 24 hours in advance, all reservation/revenue decisions passed from the reservations manager to the front office manager.
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