Highly relevant for me, wonder if you could help me out with what to do about the U-verse wires that have been unburied in my yard for years.
I ordered U-verse when I bought my house three and a half years ago. They had to run new wire from the box in my backyard up to the front of my house. Install guy said someone else would be coming by to bury the cable. No one ever came. We called AT&T about five times about it over a few months and they always did a round-robin transfer game and it always ended up with someone saying said they couldn't send someone out (what?).
Anyway, I string the cable up on the fence so it wouldn't get torn up by the lawnmower. Years pass. Part of the cable gets ripped off the wire, but everything still works (it's like a small-gauge thing that's partially isolated).
Last year, I get a knock on the door from a wire tech saying he has to run a line out of the box in my yard for a neighbor. Great, I say, it's all yours. I told him my story and asked if he could bury my cable. He says yes, and I leave to go to work.
Get home, my cable is half buried, the planned route has been painted on the grass. The new bright orange cable (mine is black) is draped on the lawn, guy is gone. I figure he wrapped up for the day and will be back.
A year later, both cables are still loose, wrapped on the fence. When we call, we still get the run-around. My yard looks ghetto, the neighbor keeps knocking the wire off the fence, mowing is a bitch, and it's only a matter of time before a wire gets torn.
What should I do? Give in and bury it myself (like I should have done years ago, I suppose)? This is in Houston, by the way.
BeanBone1 karma
Highly relevant for me, wonder if you could help me out with what to do about the U-verse wires that have been unburied in my yard for years.
I ordered U-verse when I bought my house three and a half years ago. They had to run new wire from the box in my backyard up to the front of my house. Install guy said someone else would be coming by to bury the cable. No one ever came. We called AT&T about five times about it over a few months and they always did a round-robin transfer game and it always ended up with someone saying said they couldn't send someone out (what?).
Anyway, I string the cable up on the fence so it wouldn't get torn up by the lawnmower. Years pass. Part of the cable gets ripped off the wire, but everything still works (it's like a small-gauge thing that's partially isolated).
Last year, I get a knock on the door from a wire tech saying he has to run a line out of the box in my yard for a neighbor. Great, I say, it's all yours. I told him my story and asked if he could bury my cable. He says yes, and I leave to go to work.
Get home, my cable is half buried, the planned route has been painted on the grass. The new bright orange cable (mine is black) is draped on the lawn, guy is gone. I figure he wrapped up for the day and will be back.
A year later, both cables are still loose, wrapped on the fence. When we call, we still get the run-around. My yard looks ghetto, the neighbor keeps knocking the wire off the fence, mowing is a bitch, and it's only a matter of time before a wire gets torn.
What should I do? Give in and bury it myself (like I should have done years ago, I suppose)? This is in Houston, by the way.
Edit: Clarification.
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