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AverageAndNotJoe24 karma

If you cancel the flight, your only option is to accept flight credit from United. If United cancels your flight you can get your money back.

AverageAndNotJoe5 karma

Not entirely sure on your specific situation but it might depend on if those flights were booked on the same itinerary or not. However, the guidance is broad so with enough calling you might get a full refund my citing the “substantial changes” language used. https://www.transportation.gov/briefing-room/us-department-transportation-issues-enforcement-notice-clarifying-air-carrier-refund