AmazonPrimeNow_2hour

We make a minimum guaranteed. If the driver is using a 2007 Prius then he's making good money, but if the driver is using a BMW X5 to deliver packages, well maybe he might need the tip. Tip as much or as little as you feel like. The Amazon app will tell you the recommended amount depending on what you are ordering. If you are only ordering $20 worth of stuff I know it doesn't make sense to leave a $5.00 tip. So yeah you could leave $2. I also might add, we can't see who left tips or not.

It happens quite often actually, and we don't need to pay what was damaged. Sometimes the packers will put 20 pounds worth of items in a brown bag and it will just break. When this happens, I call the customer and let them know that the bag is broken but the items are sill in good conditions, if I notice that an item has been damaged I will tell the customer and return it to the warehouse, if it's just the box of the item that broke, most often the customer won't care, but if they do, we just issue a refund. I also tell them that if the item is damaged because the box is closed and I can't open it, to call support and tell them, but before they call support, I already told them so they know whats going on.

Comparing it to Uber, it depends. I average between $23-27 an hour, the good this that it's guaranteed pay, even if you don't get a route, you still get paid.

Why not post a picture of our bathroom?

Man, with all due respect, YOU GUYS ARE THE WORST! Literally, you guys are just a middle man that work from home and issue tickets to dispatch between with us delivery drivers and Amazon Dispatch. If Amazon would add a feature to our apps to contact dispatch and leave notes, it would make our lives WAAAYYY easier. I am not saying you exactly, but 99% of the time whatever we say or do even though it's only on-road support, it's out of your reach except trying to contact the customer, you guys do have a better way or more numbers to call from to reach the customer, but besides that the same exact answer is: I am doing the notes to send to the station.

And telling us if it's an attended delivery and we still have to do other deliveries to wait for the customer or re-attempt delivery is something that we don't have the time to do. The other day I contacted support, the agent told me to NOT mark the packages as undeliverable and to continue my route and re-attempt, I marked it undeliverable regardless. It counts towards me if I make that delivery late.