1curlygurl

I agree with some others. I've been on both Match and OKC. I met someone I really fell for on OKC. He may have been "the one". Sadly, he died a little over a year ago. I'm back on both and hardly anyone communicates on Match. Not true on OKC.

I will admit I haven't had the trouble with scammers on Match like in the past. There are many on OKC, though they get rid of them quickly. The married guys pretending to be single are still everywhere.

It's evil. Nasty. Horrible. Your poor grandparents.

Does Comcast purposely make the information they send with their products incomplete and impossible to understand? I recently installed a new router/modem because Comcast emailed me that my old one wasn't going to be supported.

I followed the instructions exactly. Internet worked. But then my phones didn't. And the online forums are of no help.

So I call. Go through 2 people and 3 automated menus. By then I'm irritated. I tell the woman that. I figure I'd give her a heads-up, it's not her fault her company annoys people.

First, she tells me that with this modem, I can only use my phone service by connecting to the back of the modem, not my phone jacks in my house. Um. No. That's not acceptable.

Then she tells me she needs to send out a tech. Fine. But I'm not paying for that. I already paid Comcast to set up my phones. I'm not doing it again because they made me get a different modem.

Then, MAGICALLY, she figures out I just have to connect one wire from my router/modem to my phone jack.

Seriously? That couldn't have been included in one sentence in the information on setting it up.

So my question is, does Comcast just do this to get even more of our money by sending out techs to do essentially nothing at exorbitant prices?

Seems sort of important! It's the only way to be able to actually use your phone service anywhere in your house other than off your router/modem. I meant to post this in the forums and didn't, but this is motivating me to.

I don't understand why Comcast doesn't make this stuff common knowledge. I blame the company, not the woman.