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1ballwonder2 karma

I have been working in IT for about 18 years now. I am more on the technical side of things I do security and networking, because of this I work with a lot of people that are on the scale. Sounds like you have had experience on both sided of this coin. I am highly social I can talk myself out of a box, conferences are a drug for me. I work with with a guy that shakes when I talk to him outside of a meeting. He is on the scale for sure but he does a shit ton of work, just sometimes in the wrong direction. How do I bring people like him to be part of a team? How do I get them to know when they should give people a heads up about a system change there making that could effect everybody? How do I interact with them outside of meetings and make them feel safe?