IamA Medieval Times serf AMA!
Knowing that there's AMAs with the knights other various castles, I thought it might be cool to do a AMA from a serf (aka the staff you actually talk to when you go to Medieval Times). Ask me about tips, trivia, and/or fun (and/or) embarrassing stories! If you've worked at a Medieval Times as well, feel free to join in!
My short bio: Worked at the Schaumburg, Illinois castle for just about 4 years, where I did a variety of tasks. While I was mostly in Gift Shop, I also did Sound and Lighting, some Bar running, and once upon a time, I was trained in Photo.
My Proof: http://imgur.com/PvyNRuQ
EDIT: Thanks for all the questions! I'll be periodically back to check to see if more questions pop up, but I'll leave you with some quick tips/trivia.
Q1. What do you think is a reasonable price for tickets? A1. No more than $40. There are sales on tickets all the time even on MedievalTimes.com-no Groupon or anything! If you are paying full price you are doing it wrong!
Q2. Are any of the upgrades/packages/knightings worth it? A2. Definitely skip any of those upgrades and packages-the "better seats" they advertise is just plain stupid as every seat is pretty good-I actually don't prefer the 1st row as it is waaaaayyy too close to the horse's ass. VIP entry-seriously, what rush are you in? Everything else can be bought separately. Even the cake that's in the Celebration package can be ordered separately, but chances are you'll be too full for that by the time you get to it.
Q3. How are the winner of each show determined? A3. Before each show the head knight makes a schedule on who's which knight, who fights who, and of course, who wins. This sheet is given to the Sound and Lighting department and the staff who divide up the seating. Normally the staff who divide up the seating will not honor requests on specific sections, but if you're really nice they might. Besides those groups no one else in the castle will know.
Q4. Favorite job and most hated job? A4. Favorite job-Sound and Lighting light board duty. I did a bunch of tech crew in high school and am still actively involved in theater in college, so naturally, being paid to do something you love is pretty awesome.
Most hated-Greeter cart for Gift Shop. You know that flashy cart that you see right after you take your photos that has a bagillion overpriced glow swords and wands? Yeah we hate it too. Since we are responsible for keeping inventory on the cart, if a kid comes up and steals a toy without us knowing, we are responsible for making it up or we get in trouble (aka losing our job). Super stressful, especially when there's a sold out show and we have to say "welcome to the castle" to 1,500 people.
Q5. What are the best souviners? A5. The flags ($5) and banners ($2) are great for kids and adults alike. For adults, most of the glassware and clothing is fairly reasonably priced ($25/2 shirts, glassware is around $10 for a shotglass and $10-$20 for a mug). For kids, avoid headwear ($20-$30 for a thin piece of fabric). The wooden shield & sword combo is pretty cool ($25 together-$12 for sword and $17 for shield if seperate), and the glow wave/long light up sword, while expensive ($18) is extremely durable since there is no moving parts, and can change to any color you want.
Also, employees are authorized to give discounts of up to 25% off, so if you ask really nicely and you're purchasing a lot of stuff, maybe ask for a small discount?
Okay that's it! Hope it helps make your experience even better!