IAmA guy who had debris from an airplane engine smash through his car. Air Canada has refused to do anything about it!
Almost a year ago, I was visiting an account (gas station) near Pearson Airport in Toronto. While going about my business inside, a lady from outside started to ask who's car was parked out back. After realizing it was mine, I went outside to see what had happened. Here it is (along with articles):
Not wanting to be a douche about it, I decided to not take any aggressive action against the party responsible (Air Canada), in hopes that they would engage in common courtesy regarding the matter. Boy was I wrong. First off, they acknowledged that this was indeed their airplane and their fault. My name and information was everywhere at the time and reporters were having no issues getting my phone number to ask questions. Secondly, after a couple weeks had passed, not a single representative had contacted me about the ordeal. No "how are you doing?" Nothing.
Insurance covered most of the cost of fixing my car, but I still had to pay the deductible which cost quite a bit. I reached out to let Air Canada know, and they simply told me to talk to my insurance provider and employer to solve the issue. Basically brushing me off (This was the one and only time they ever communicated with me btw). Fine. I'm friends with a lawyer at my gym and he offered to write a letter to them in hopes of escalating the situation. Air Canada did not respond. I've waited. And waited. And waited. Here we are.
In one month, a full year will have passed. Initially I was fine with them just covering the damages. Mistakes happen. Albeit, this is quite a big mistake. A piece of airplane engine did explode and smash through my car after all. Had I not been inside and in my car instead, who knows what could have happened (well, I'm pretty sure I know what would have happened). The disrespect, dismissive nature and lack of compassion shown just annoys me off. What do I do??
EDIT: People think I'm angry. Made post less angry sounding. Not too good with the whole writing thing.