DontSayWhat

Have you ever been in a situation where you have to talk someone down from committing suicide?

Wow, thats pretty incredible. On a more personal note, and i hope you don't mind me asking, has anyone called in that you personally knew? I would imagine that would be nerve wracking.

So, how did you take it? Did you act professional, or did you let them know who you were? Because i can imagine, that knowing the 911 operator can make a person feel as if they are in 'better' hands.